STANDARD SHIPPING TIME
Europe: 2-5 days*
United Kingdom: 2-5 days*
For US, Canada, Australia, New Zealand, Latin America and Africa: 3-7 days*
Please allow 2 business days for order processing. Processing includes checking, packing, and sending your orders to the post office. After all these procedures, the tracking number will be provided to you. Processing time should be added to the total delivery time.
In very rare occasions, the delivery may take longer than the standard shipping time stated above. Most of the delays are caused by the customs, that, unfortunately, we can’t control. We seek your patience and understanding should this happen.
In most cases, customs fees do not apply. The customer is responsible for all customs fees should this happen. Please contact your local customs agency for more information.
* Business days
We hope you absolutely love every single product we send you. But sometimes life happens and plans change, we get it.
We accept returns and exchanges on items that are not personalized, not custom made, and not on clearance within 30 days after you received the package.
TO RETURN/EXCHANGE your order: all items must be in new condition and original packaging. The customer is responsible for the return shipping costs and any shipping costs for the items that were sent in exchange.
REPLACEMENTS: If we made a wrong on your order, we’ll happily send you a replacement of the item.
Refund in case of the force majeure circumstances.
Please, notice! We refund the products’ costs, but the shipping costs will be charged from the price of the product in case if:
– the customer wasn’t available during the delivery process
– the customer provided not valid phone number and/or email address
– If the item was utilized by the post for the same reason, we’re not responsible for the costs.
– If the customer refuses the package without any reason, the package will be utilized and we’re not responsible for the costs.